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Tracking 14 June 2024

Mobile application tracking: how to effectively overcome this challenge and ensure reliable and compliant monitoring?

Avec des applications qui deviennent de plus en plus le centre de notre utilisation quotidienne du digital, comprendre et maîtriser le tracking des applications mobiles est crucial. Cependant le suivi analytique des applications présente de multiples défis techniques. Depuis 2022, le trafic issu des applications mobiles a surpassé celui des sites web traditionnels. En France, […]

Mobile application tracking: how to effectively overcome this challenge and ensure reliable and compliant monitoring?

With applications that are increasingly becoming the center of our daily use of digital technology, understanding and controlling the tracking of mobile applications is crucial. However, the analytical monitoring of applications presents multiple technical challenges.

Since 2022, traffic from mobile applications has surpassed that from traditional websites.

In France, users spend more than four hours a day on native applications. Check your own screen time to get to the bottom of it!

Despite their omnipresence in our daily lives, the analytical monitoring of these applications represents a real technical challenge. Numerous tools are available on the market to overcome these difficulties, including Firebase/GA4, Mixpanel, Data.ai, Adjust, and Amplitude. However, their SDKs can be complex to master.

The challenges of tracking mobile applications include: Multiplatform management:

  • this concerns Android and iOS, but also frameworks such as Flutter, Ionic
or React Native.
  • Offline event tracking.
  • The complexity of monitoring marketing campaigns, with intermediaries such as stores that can complicate the link between viewing the advertising and installing the application.
  • Privacy compliance requirements, such as Apple's App Tracking Transparency (ATT)

The actual implementation of these processes is often complex and may require the use of proxies like Charles, as well as the installation of certificates and other specific configurations.

The cost in terms of workload is significant, especially because a tracking problem in an application version remains in production not only until the next update, but also until all users have completed this update. This process can take several months, even if the problem is fixed quickly.

Seenaptic comes into play to meet these challenges by regularly recording and testing user journeys, in particular before each deployment, by verifying the correct triggering of all tags for all versions of applications still supported, by ensuring that user consent is respected.

Optimizing the monitoring of mobile applications is not only a technical challenge, but also a strategic necessity for any company wishing to remain competitive in the digital space. With tools like Seenaptic, you can not only navigate but also master these complexities, ensuring the efficiency and compliance of

your mobile solutions.

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